Shipping & Return Policy
Shipping Policy
Domestic Shipping:
WE OFFER SHIPPING ANYWHERE IN INDIA Please allow 1-3 working days for your order to be dispatched. Normally orders placed before 1pm on a business day, we aim to ship the same day, providing card security checks are complete, payment received and stock availability is confirmed. Orders placed after 1pm will be shipped the next business day. Orders Received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays.
Tracking: e-mail containing your package tracking information will be sent after shipment.
Return & Exchange Policy.
- All the purchases will have 2 days Return & Exchange Period
- We will provide Store Credit for all Accepted returns (Shipping Charges will not be refunded )
- No Size Exchange in Free Size's products
- Exchanges are accepted, if the customer wishes to exchange a particular size then the garment should be sent back to us and only after receiving it, we will reship the required garment.
- In case of Return or Exchange, you are required to notify us at myoceanista@gmail.com for the same within 2 working day upon receiving your order.
- Please maintain the price tag on the outfit and the shipment copy/bill copy which is there on the parcel. Kindly send the bill copy with the product sent for exchange.
- Exchanges can be processed only once per order.(With given criteria).
- All product that need to be exchanged or returned, should be sent back to us. We do not provide reverse pick ups.